How to Redeem Shares from Your Account

Redemption Methods:

You may redeem shares from your account using the following methods:

  • Internet** - You may redeem shares online by accessing Your Investment Portfolio

  • Interactive Voice Response System** - Dial 1-800-544-5445

  • Customer Service Representative** - Dial 1-800-544-5445

  • Written Request You may submit a letter of instruction or contact a Customer Service Representative for a redemption form.*

Mail written requests to:

Primerica Shareholder Services
P.O. Box 9662
Providence RI 02940-9662

If you would like to overnight items, please send them to:

Primerica Shareholder Services
100 Freight Street
Commerce Park
Pawtucket, RI 02860-2348

* The following account types require redemption requests to be submitted in writing: 403(b)-7, certain trust registrations, business, corporate, church, sole proprietorships, partnerships, and any other account types that require additional legal documentation to redeem or exchange funds.

** Available for shareholders that have Electronic and/or Telephone Transaction Privileges on their account and for redemptions that do not require a signature guarantee or additional documentary evidence.


Redemption Guidelines: 

Requirements for redemptions will vary according to account types and your specific instructions. Most redemption requests may be processed online. Certain account registrations require specific documentation in addition to the Signature Guarantee such as a 403B, corporation, business, church, sole proprietorship, partnership, trust or fiduciary.

The following guidelines apply to all redemption requests:

  • Written requests must be received in original form. We are unable to accept photocopies of Legal Documents or Signature Guarantees.

  • Requests for over $50,000 must be in writing and require a Signature Guaranteed.

  • If a non-Medallion Signature Guarantee is received, processing your request may be delayed. Medallion Signature Guarantees can be obtained from full service brokerage firms and most FDIC insured banks.

    IMPORTANT: In an effort to provide enhanced security for the Medallion Signature Guarantee process, the Medallion Signature Program was converted to STAMP2000 New Technology Medallion imprints in early 2003.

    Beginning January 1, 2004, all Medallion Signature Guarantees MUST use STAMP2000 imprint technology. The new STAMP2000 technology utilizes a bar code and specialized ink for added security. Please be sure your financial institution uses the new STAMP2000 imprint for all applicable forms where signature guarantees are required. Requests bearing the old Medallion Signature Guarantee technology will be returned.

    Note: This action will not affect non-Medallion Signature Guarantees, which will still be accepted from entities unaffiliated with the STAMP Program.

  • Redemptions are processed using the next calculated net asset value (NAV) after the request has been received in good order.

  • Class B and C share accounts may be subject to contingent deferred sales charge.

  • A Retirement Plan Termination Fee of $30 will be imposed for full liquidation of Premature Distributions (prior to the age of 59 1/2), and all Transfer of Assets to other Custodians.

  • There is an annual Retirement Plan Custodial Fee of $20 per social security number regardless of the number of mutual fund accounts held. You may confirm fees by contacting our Customer Service Center.

  • Redemptions from Retirement Plan accounts must include federal tax withholding instructions.

  • If the address of record has been changed within the past 30 days, a Medallion Signature Guarantee is required for redemption processing.

To obtain additional information and account specific guidelines, please contact our Customer Service Center.


Additional Redemption Features:

  • Systematic Withdrawal Plan

    A Systematic Withdrawal Plan (SWP) provides you with a convenient method to redeem shares on a regular basis for a pre-determined dollar or share amount. You may request a SWP redemption on a monthly, quarterly, semi-annual, or annual basis on any day you choose.

  • Check Writing

    Check Writing is available in certain funds for non-retirement accounts, accounts not subject to a contingent deferred sales charge and accounts not subject to backup withholding with the IRS.

  • Direct Deposit

    Direct Deposit is an option that allows funds to be sent directly to your bank account*. Direct Deposits can be utilized on accounts with an established Systematic Withdrawal Plan, Dividends and Capital Gains that are paid in cash, and redemptions by phone or in writing. A service fee may apply.

    * Bank account must be on record with Primerica Shareholder Services.

To obtain additional information regarding redemption methods, instructions, features and / or account specific guidelines, please contact our Customer Service Center.